Warranty & repairs

Is there a warranty?

Every Chapter 1 carries a two-year international warranty. It runs from the day the watch is delivered and it belongs to the watch, not the owner. The full terms →

What does it cover?

Defects in materials or workmanship in the Unicrown system, the case, water resistance to the rated depth, and the movement. What is and isn't covered →

How do I make a claim?

Email hello@kintao.com with the watch number and a photo or short video of the problem. We reply within three working days. How a claim works →

Who can service it?

Any qualified Miyota watchmaker can service the movement. Anything Unicrown-specific comes back to us.

What happens after the two years?

Unicrown work returns to Kintao at a fixed service fee, published when the first watches ship. We hold Unicrown service parts.

Not here? Write to hello@kintao.com.